Latest IP Integration:OTEL Collector for Rivian

Case Studies

See how Integration Plumbers helps enterprises reduce observability costs, migrate to OpenTelemetry, and unify multi-cloud monitoring.

Retail

Cutting Observability Costs by 40% for a Fortune 100 Retailer

The Challenge

A Fortune 100 retailer's observability costs were growing 3x faster than their infrastructure. Multiple vendor agents created duplicate telemetry, and engineering teams had no visibility into what was driving the bill.

Our Approach

We audited their telemetry pipeline, consolidated agents to a unified OpenTelemetry collector architecture, implemented intelligent sampling, and built cost attribution dashboards so teams could own their spend.

Results

  • 40% reduction in annual observability spend
  • Consolidated from 4 vendor agents to 1 OTEL pipeline
  • Real-time cost attribution per team and service
  • Zero gaps in critical alerting coverage
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40%
Cost Reduction
SaaS / Technology

Migrating a SaaS Platform to OpenTelemetry Without Downtime

The Challenge

A fast-growing SaaS platform with 200+ microservices needed to migrate from proprietary instrumentation to OpenTelemetry — without disrupting their 99.99% uptime SLA or overwhelming their engineering teams.

Our Approach

We designed a phased migration strategy using the OTEL Collector as a bridge, enabling dual-write during transition. Custom processors preserved existing dashboards while enabling new capabilities. We trained 8 platform teams to self-serve.

Results

  • Zero-downtime migration across 200+ services
  • 3x improvement in incident detection time
  • 8 teams trained and self-sufficient within 6 weeks
  • Vendor-neutral architecture enabling future flexibility
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3x
Faster Detection
Financial Services

Unified Observability Across 3 Clouds for a Financial Services Firm

The Challenge

A financial services company running workloads across AWS, Azure, and OCI had fragmented observability — different tools per cloud, no correlated traces, and 45-minute mean time to identify root cause during incidents.

Our Approach

We architected a centralized OTEL pipeline that unified telemetry from all three clouds, built custom connectors for legacy on-premises systems, and implemented correlated distributed tracing across the entire stack.

Results

  • Mean time to root cause reduced from 45 minutes to 8 minutes
  • Single pane of glass across AWS, Azure, and OCI
  • Custom connectors for 3 legacy on-prem systems
  • Standardized instrumentation across all engineering teams
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82%
Faster Root Cause
Banking / Financial Services

Monitoring 2,000+ PostgreSQL Instances for a Fortune 100 Bank

The Challenge

A Fortune 100 bank running 2,000+ PostgreSQL instances across 40 countries had fragmented monitoring — three regional teams using different tools, no unified visibility, and regulatory auditors flagging gaps in their database monitoring controls.

Our Approach

We deployed the Integration Plumbers PostgreSQL Plugin into their existing Oracle Enterprise Manager environment, bringing all PostgreSQL instances under the same platform used for Oracle. Standardized alerting, Patroni cluster management, and compliance reporting were operational within weeks — with no new infrastructure required.

Results

  • 40% reduction in mean time to resolution
  • Consolidated 3 regional monitoring stacks into 1 platform
  • Regulatory audit preparation reduced from weeks to days
  • 2,000+ PostgreSQL instances monitored from a single console
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2,000+
Instances Monitored

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